Gaming on qb999 is about more than just the thrill of winning — it should be safe, controlled, and enjoyable. We want every member to play with a clear head and never feel burdened by gaming.
At qb999, we believe gaming is a form of entertainment — just like watching a film or playing cricket. But when entertainment turns into a compulsion, that is where problems begin. Responsible gaming means knowing your limits, respecting them, and seeking help when you need it.
Qb999 always puts member well-being before profit. That is why we have built a range of tools and features to help you stay in control. They are completely free and available to use at any time.
We understand that some people turn to gaming as an escape during difficult times. qb999 wants to be there for those people — but not as a solution to their problems. We want to be direct: if you are struggling, please seek help.
Please Note: Do not try to make money from gaming. qb999 is for entertainment — not a substitute for income.
Qb999 offers multiple free tools to help you stay in control of your gaming.
Set a maximum daily, weekly, or monthly deposit limit. Once set, it takes effect immediately. To increase the limit, a 24-hour waiting period applies.
Set a limit on how much you are willing to lose within a given period. Once you reach that limit, qb999 will automatically prevent you from placing further bets.
Set a daily limit on how long you want to play. When the time is up, qb999 will send a reminder and can automatically end your session.
At regular intervals, qb999 will remind you how long you have been playing and how much you have won or lost.
Take a temporary break from 1 day up to 6 months. During a cool-off period, deposits are not allowed, but withdrawals remain available.
Permanently close your account for 6 months or longer. You cannot open a new account during the exclusion period. qb999 handles your request with full respect and confidentiality.
Sign in to qb999 with your username and password.
Click on your profile icon in the top right corner.
Click on the "Responsible Gaming" option in Settings.
Set whichever suits you — a deposit limit, session limit, or cool-off period.
Confirm your limit — it will take effect immediately.
Need Help? Reach out to qb999's 24/7 live chat support — we are here to help.
Request self-exclusion via live chat or email ([email protected]). Include your preferred exclusion period in your message.
Qb999 will verify your identity for security purposes. This is done entirely to protect you.
Your account will be closed within 24 hours of the request. Your balance will be returned after any active bets are settled.
After the set period ends, you can reactivate your account by contacting support — but not immediately.
Regularly assess your gaming habits. Seek help if you notice any of the signs below.
Betting more to chase losses, spending household money on gaming, or taking on debt to play.
Spending more time gaming than with family and friends, or hiding your gaming activity from others.
Excessive anger or anxiety after a loss, restlessness when not playing, or lying about your gaming activity.
Finding it hard to stop once you start, losing track of sleep or meals while gaming, losing focus at work.
Feeling the need to bet more and more to get the same thrill.
Turning to gaming as an escape from life's problems or stress.
What should you do if you notice these signs? Do not panic. Contact the qb999 support team or use the self-exclusion feature. Asking for help is a sign of strength — not weakness.
Answer the questions below honestly. If most of your answers are "yes" — it is time to use qb999's responsible gaming tools.
Have you gone over your gaming budget in the past week?
Have you hidden the extent of your gaming from family or friends?
Have you played more to try to win back money you lost?
Is gaming affecting your sleep, meals, or work?
Do you feel restless or irritable when you cannot game?
More than two "yes" answers? Use qb999's responsible gaming tools or reach out to our support team.
Follow these habits for a healthy and enjoyable gaming experience:
Qb999 is strictly an 18+ platform. Keeping minors away from this platform is our ethical responsibility. Age verification at registration and the KYC process are both strictly enforced.
If children are at home, keep your device secure. Always log out of your qb999 account after use and enable your screen lock.
Keep your device screen-locked and password-protected so children cannot access it.
Always log out of qb999 when you are done.
Have an open conversation with your children about the risks of online gaming.
If you suspect your child has accessed your account, please notify qb999 immediately.